Reviews · Travel Leaders

What Stacey's Clients Say

Verbatim client reviews from Stacey's verified Travel Leaders profile — Disney trips, cruises, all-inclusive resorts, groups, and more.

Stacey Haines, an independent travel agent with Castle Dreams Travel in Winter Haven, Florida, holds a verified Travel Leaders profile where every published client review recommends her. The reviews on this page are reproduced verbatim from that profile — Disney and Universal trips, ocean and river cruises, all-inclusive resorts, group travel, and more.

Verify every review on Travel Leaders

Amazing Central Florida Vacation

I'm so glad Stacey was our travel agent!! This trip would not have been the same without her. I was lucky enough to meet her in a Facebook group we are both in. I was hesitant at first, using an agency from out of state that I wasn't familiar with. I was struggling to button down the details of our trip, and our local travel agency that was supposed to be helping us with our trip. Unfortunately, despite giving them over two weeks to start the planning process, they weren't returning any calls or emails. I am so glad I took the jump to go with Stacey at Castle Dreams! She was so responsive. Always friendly, never pushy. Super helpful throughout the entire process!! I am fairly indecisive in general and she never made me feel bad for my back and forth, weighing options. She rocks! For our trip we went to Give Kids the World in Orlando, Clearwater Beach for a couple days, then back to Orlando for parks. It was amazing!! If/when we return to FL we will be looking her up! Thanks Stacey!!
Emily R.via her Travel Leaders profile

Corporate Retreat Done Right!

I was tasked with planning a Corporate Retreat at Universal Studios. Stacey was diligent, conscientious, and knowledgeable. She walked us through resort, dining, and boardroom options. Our retreat was enjoyed by everyone!
Brian H.via her Travel Leaders profile

Best Honeymoon Ever!

Stacey was amazing! We knew we wanted to go to Vegas for our Honeymoon, but had no idea where to begin. She listened to us, stayed within our budget, and planned a better Honeymoon then either of us could have imagined. If you are traveling, this is who you want to work with.
Ryan S.via her Travel Leaders profile

Stacey is top notch!!

The day I found Stacey was the day my travel planning changed forever! Stacey is meticulous with every detail. Extremely knowledgeable!! Even details I personally never thought about Stacey has! she handles every thing from start to finish and beyond. Stacey truly goes above and beyond for her clients! She works really hard to get you the best and nicest bang for your budget. She has worked miracles the past 3 trips she has planned for us !! Can't wait to book my next holiday!!!
Dee B.via her Travel Leaders profile

Back to Back Cruising Made Easy

My wife and I wanted to go on back to back cruises after a friend had told us how great their experience was. I didn’t know where to start and I am very glad I had Stacey to help figure it all out for me. I just told her the dates (and my budget) I was looking to go and she gave me all of the available options. All the details were handled exactly how Stacey explained and we were able to seamlessly get off of one cruise and right onto the next. Thank you so much Stacey we had a great time.
Garry M.via her Travel Leaders profile

Couldn’t Have planned it better without Stacey!!!

She is very pleasant and fun to deal with! She keeps things exciting! I love her positive attitude and so many fun ideas!
Ritchie B — Columbia, CTvia her Travel Leaders profile

Can't wait to travel again!

Stacey was so helpful booking our family vacation to the Florida Keys. She was able to stay within our budget. She is knowledgeable and very fast to respond! Thank you again!!
Dot — Boston, MAvia her Travel Leaders profile

An amazing experience we will never forget!

Stacey was very attentive and gave us a lot of on-site as to what we where looking for and our needs! We look forward to working with her again!
Susie — Wallingford, CTvia her Travel Leaders profile

Harry Potter and Mickey Mouse!

We wanted to take the kids to Disney and Universal. One of my children has medical concerns, and the other a disability. Stacey was extremely helpful, she answered all of my questions, and helped us immensely. We had the time of our lives! The kids can't wait to go back!!!
Mike — Ohiovia her Travel Leaders profile

The best part of my trip!

They say “It's not the destination, it's the journey,” and that begins before you even get in the car on your way to the airport. Stacey has been a rockstar since the step after “I think I want to go on a trip”… all the way to my flight back home! She was by far the easiest part of my whole vacation! (Definitely easier than the packing!) If you’re planning your next dream vacation, there’s no one I would trust more than Stacey to make that vacation a reality! You’ll be glad you woke up and went to her for it!
Magic Man — Chiang Maivia her Travel Leaders profile

River Cruising with AmaWaterways

This review has been a long time coming. We wanted to go on a Family Vacation in Europe. Everyone had their own ideas, so we called Stacey and went over them with her. The next day, she sent over a few options. One was river cruising with Amawaterways. Stacey called this her 'out of the box idea' for us. And shared why she thought this was a good fit for our family. This vacation was unlike anything my family and I have experienced previously. It's also the one vacation we speak about the most.
NK — CTvia her Travel Leaders profile

Last minute travel

Was going on a last minute business trip. Stacey took care of everything.
Businesstrip — Connecticutvia her Travel Leaders profile

Great Experience

Every trip booked with Stacey was amazing ! She took care of all the details alls we had to do was show up and relax !!!
Leeb — Meriden, CTvia her Travel Leaders profile

7 Days in Heaven Sailing MSC Yacht Club

A huge thank you to Stacey for helping me plan the perfect trip to celebrate my daughter! Stacey took the time to understand exactly what we wanted and recommended the MSC Yacht Club, which was the best decision we could have made. Our balcony was beautiful, our butler was exceptional, and the food was simply divine. We were pampered at every turn, and the service was the best we've ever experienced. We're already dreaming of our next cruise! Thank you, Stacey, for making this a truly unforgettable mother-daughter trip.
MommaB — CTvia her Travel Leaders profile

Beaches was a WIN!

Planning a trip for our family of five—with two teenagers and a three-year-old— is daunting. But Stacey made our trip to Beaches in Jamaica a success! The teens loved the water sports, while our daughter was obsessed with the Sesame Street characters. Every detail was taken care of, allowing us to relax and enjoy our family. A trip we'll never forget!
Mom of Five — Virginiavia her Travel Leaders profile

VIP all the Way!

We wanted to enjoy a quick and fun visit to Universal Hollywood. Stacey worked her magic. She booked a VIP tour, we were superstars. We did everything we wanted, a few times, and stayed within our budget!
Cakebaker — Coloradovia her Travel Leaders profile

The Best Family Cruise

We recently went on a fantastic cruise with our daughters and their families, and it was all thanks to Stacey, our incredible travel planner! She handled every detail, including our mobility requirements, and found us the ideal ADA cabin which made all the difference. Stacey's thoughtfulness made our cruise truly special, and we're so grateful!
Grandma — Texasvia her Travel Leaders profile

Second Cruise - Stacey is the Best

This is our second cruise with Stacey. She is first rate all the way.
Cruise Lady — Floridavia her Travel Leaders profile

Costa Rica and Family Fun

Our trip to Costa Rica was absolutely incredible. Stacey made everything simple, from flights and lodging to the little things we didn’t have to think about.
Wayne — Virginiavia her Travel Leaders profile

Icon of the Seas

This review is long overdue! Stacey booked my family and me on Icon of the Seas, and she handled everything from start to finish—flights, the cruise itself, excursions, and all the little details in between. The trip was absolutely unforgettable. I can’t recommend her enough!
Daniella — Southington, CTvia her Travel Leaders profile

Sunny Getaway to Florida

We needed to fly to Florida for a family thing - Stacey took care of everything and make sure we stayed within our budget as this was an unexpected sort of last minute trip!
Rob — CTvia her Travel Leaders profile
We wanted to share a bit about the most amazing vacation we’ve ever had—an AmaWaterways River Cruise booked by our incredible travel planner, Stacey. We started our journey in beautiful Amsterdam, where we enjoyed the charm of the city and a few local tours before boarding the stunning AmaLucia. From the moment we stepped on board, everything was flawless. The ship was elegant, the staff went above and beyond, and the food was truly the best we’ve ever had. Sailing along the Rhine river, seeing the beauty of the Castles, and exploring the Black Forest, and so many beautiful villages made us feel like we were stepping into a fairytale. Every detail of the trip was perfectly planned and stress-free, all thanks to Stacey. If you're thinking about a river cruise—or any vacation—we highly recommend Stacey. Her attention to detail, expertise, and personal care made all the difference.
KJ — CTvia her Travel Leaders profile
We wanted to be there to see our granddaughter graduate—a moment we couldn’t miss. So we called Stacey, and thank goodness we did. She took care of absolutely everything and made it all feel effortless. She booked us at the Fairmont Grand Del Mar, and I can’t say enough about this resort. It’s truly over-the-top amazing—elegant, luxurious, and beyond our expectations. When a last-minute work conflict almost derailed our plans, Stacey didn’t miss a beat. She quickly rearranged our flights and handled every detail with care and professionalism. Because of her, we didn’t miss a thing. We were able to focus on what mattered most—celebrating this milestone with our granddaughter and the rest of our family. Stacey, thank you for going above and beyond. You made it all happen, and we’re so grateful.
Linda R — New Yorkvia her Travel Leaders profile
I can't thank Stacey enough! She introduced us to the incredible experience of sailing in the MSC Yacht Club, and it truly exceeded all our expectations. Her expertise and personalized recommendations made our trip unforgettable. I won't travel again without her guidance—she's a game-changer! I highly recommend using Stacey for anyone looking to elevate their travel experience.
Chris A — Orlando, FLvia her Travel Leaders profile

Italy, Vegas and now Hawaii!

From the beauty of Italy to the energy of Las Vegas, and now the laid-back magic of Hawaii—what a ride it’s been! Thank you Stacey for always taking care of us and our vacations.
Annie — Stanford, CTvia her Travel Leaders profile

We Loved Ireland!

We had a Fabulous time in Ireland, the hotels were fantastic and the car rental was perfect. We followed the path created and had the best time! Our Favorite area was Kerry! Thanks again for booking the best hotels and giving us so much information!
Kay — Southington, CTvia her Travel Leaders profile

B2B Cruising

Stacey is hands down the best agent I have ever worked with. She goes above and beyond, and made our trip amazing.
AL — Floridavia her Travel Leaders profile

Family Trip to Aruba!

We wanted a fun filled Family Vacation, and Stacey made it happen! This was the best way to celebrate, and everything was perfect. We even rented a JEEP to explore!!!
PhotoGuy — CTvia her Travel Leaders profile

We love cruising with Stacey

From Bermuda with NCL to San Juan with Celebrity, (and a whole lot more in between) we have never had a bad time when Stacey books our cruise!
BBK — CTvia her Travel Leaders profile

Stacey did it again!

I told Stacey what I was thinking, and she made it happen.
BigRed — Wallingford, CTvia her Travel Leaders profile

Stacey took care of us

Universal, Disney, California. We have booked multiple trips with Stacey and she always takes care of us. We will not travel without her.
Jim — New Yorkvia her Travel Leaders profile

Christmas Cruise

We planned a family cruise with Stacey. The day we were to board, two of us were ill to the point of an overnight hospital stay. We messaged Stacey and she took care of everything! She even called two days later to check on us.
L.S — Indianavia her Travel Leaders profile

I am ready to Sail Again!

We recently returned from a Virgin Voyages transatlantic cruise, and it was the best vacation we’ve had—thanks to Stacey! From arranging a sea terrace ADA suite to helping us with our pre-stay accommodations, every detail was handled and all of our questions answered! Love Stacey and Virgin Voyages!
VirginVoyagesFan — Floridavia her Travel Leaders profile

Stacey is your go to girl!

I have to give a big shout out to Stacey for organizing our cruise around the Caribbean. It was no small feat, as we were all from different parts of the world, Spain, England and America. It all came together really well. Stacey went the extra mile keeping us all up to date with everything. The cruise was fabulous and if you have the chance to experience the Yacht Club you will not be disappointed. We all had a wonderful time. So to finish up I would just say if you need help organizing any sort of holiday Stacey Haines is your go to girl.
Sandy — Spainvia her Travel Leaders profile

Unforgettable Cruise

I wanted to take my sisters on an unforgettable getaway, Stacey made sure all of my special needs were met, and created a phenomenal vacation for us. I highly recommend Stacey and MSC Yacht Club.
Betty — Winter Haven, Floridavia her Travel Leaders profile

Universal Florida getaway!

Last minute trip idea, and Stacey made it all work perfectly! Could not have had a better time! I will be calling again soon for our next vacation!
Adam B. — Virginiavia her Travel Leaders profile

First Cruise

Stacey booked our first cruise. It will not be our last. Call Stacey you won't regret it.
SSTP — Tampa, FLvia her Travel Leaders profile

Disney Family Vacation

Stacey is amazing! She took care of everything and answered every question we had!
SJB — Texasvia her Travel Leaders profile

We ARE Universal VIP's!!!!

Best Universal Experience Ever! We had one day to visit, Stacey recommended the VIP tour, and set everything up for us. This trip met and exceeded every expectation!
C. A — USAvia her Travel Leaders profile

Best trip I had to cancel to Disney

Stacey is Amazing! We had to rebook, then had to cancel our trip, Stacey took care of everything, and even sent a get well card.
H from the West — Omaha, NEvia her Travel Leaders profile
Wow! What a difference I'm an amputee golfer and she sets up all my travel so all I have to do is be on time for my flight. Anything goes off the rails I call her and she helps get rid of the bad JoJo!
Yoda — Connecticutvia her Travel Leaders profile

Best Family Cruise Ever!

Fantastic
Flynn — Floridavia her Travel Leaders profile

Best Disney Trip EVER!

So much had changed since we had been to Disney. Stacey listened to all of our wants, needs, timeline, and our budget. She took care of everything!! Her recommendations were spot on, and we had the time of our lives! Traveling with 5 can be alot, Stacey made it perfect! Call her, you will not regret it!!
Family of FIVE — Connecticutvia her Travel Leaders profile

Where Stacey's Been

Her Travel Leaders profile tracks the places she's traveled herself — here are some of them.

  • Alaska
  • Iceland
  • Reykjavik
  • Vienna
  • Salzburg
  • Amsterdam
  • Lucerne
  • Zermatt
  • Zurich
  • Jamaica
  • Montego Bay
  • Nassau
  • Grand Cayman
  • Roatan
  • Cozumel
  • Riviera Maya
  • Key West
  • Walt Disney World
  • Universal Orlando
  • Clearwater Beach
  • Cape Cod
  • Martha's Vineyard
  • Nantucket
  • Boston
  • Bar Harbor
  • Acadia National Park
  • Newport
  • Mystic
  • Stowe
  • Las Vegas
  • Lake Tahoe
  • San Diego

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